Heyday Medical now operates under the name Releaf — the same Australian telehealth clinic, rebranded. Getting a product through Releaf involves a paid consultation with a doctor, followed by a prescription for medical cannabis. If you are in Byron Bay, the Northern Rivers, or anywhere else in Australia and searching for a way to buy hemp-derived CBD oil without a consultation or script, FraLa CBD is a separate online shop that ships directly across NSW and every state.
This review is independent. FraLa CBD is not affiliated with Heyday Medical or Releaf and does not operate as a clinic or prescriber. Releaf's own services are at its official website.
What Happened to Heyday Medical — The Releaf Rebrand
The clinic that most people know by the name Heyday Medical was founded in 2017 by Phoebe McLeod and her brother Jim Connell. Their background: they had seen the effect of cannabis on their mother during her cancer treatment and wanted to build a service that combined conventional medicine with natural-medicine approaches. The resulting business was a telehealth clinic focused on prescribing medical cannabis in Australia.
Heyday Medical is now Releaf. The original website address, heydaymedical.com.au, now redirects to the Releaf brand. The clinical model has not changed with the rebrand — Releaf still operates as a telehealth and in-person prescribing clinic for medical cannabis under the TGA's regulatory framework. What changed is the name on the service.
For anyone who searched "heyday medical CBD oil" and ended up here: the clinic you are thinking of is now called Releaf, and its service involves a doctor's prescription, not an online purchase. That distinction is what this review is built around.
How Releaf Works — The Patient Journey
Releaf is not a shop you browse. The pathway into its service is a clinical one, beginning with a no-obligation free pre-screening call that all new patients are invited to book before committing to anything.
From there, the standard new-patient process involves:
- Requesting a health summary from your regular GP to bring to the consultation
- Completing Releaf's New Patient Registration Form — this requires Medicare or DVA details, or a healthcare card number; patients without Medicare can use an Individual Healthcare Identifier (IHI) number
- Paying in advance through HotDoc, with registration submitted at least 48 hours before the appointment
- Attending the consultation with an experienced prescriber, supported by the clinic's nurse team throughout
- For patients under 18: a paediatric referral is required before the process can proceed
The consultation is with a prescriber who reviews the patient's circumstances and, if clinically appropriate, issues a prescription. Releaf is clear that a prescription is issued only where the doctor determines it is appropriate — there is no automatic outcome from booking an appointment.
Once a prescription is in place, the medication is dispensed separately through a pharmacy or dispensary. Releaf does not ship products from a clinic website the way an online shop does.
Medicare rebates are available through some Releaf doctors, subject to availability. Patients without Medicare eligibility can still access the service via the IHI number pathway.
Releaf offers both telehealth and in-person appointments, with multiple clinic locations nationally.
What a Releaf Consultation Costs
The fee structure at Releaf is:
- Initial consultation: $200
- First review consultation: $125
- Ongoing follow-up appointments: $88
These are consultation fees only. Medication is a separate and additional cost, determined by the treating practitioner's plan after assessment. That structure is not unique to Releaf — it reflects how TGA-pathway prescribing works: the clinic charges for clinical time; the pharmacy or dispensary charges for the medicine.
Cancellations made more than 48 hours before the appointment receive a full refund.
Medicare rebates, where available through specific Releaf doctors, reduce the out-of-pocket consultation cost. Not all practitioners at the clinic carry Medicare eligibility, and availability varies.
For the broader context of how Australia's CBD and cannabis laws work, the CBD oil laws in Australia guide on this site covers TGA scheduling, Schedule 3, Schedule 4, and what each means for buyers.
The Two Routes for CBD in Australia
The phrase "heyday medical CBD oil" sits at an interesting crossroads of intent. Some people searching it know exactly what Heyday Medical or Releaf is and want to learn more about the clinic. Others have come across the Heyday Medical name somewhere without realising it is a prescription service — not an online shop — and are searching for CBD oil to buy.
Understanding the two routes explains why those two searches can look so different:
Route one — the prescription pathway. If you want a product that may include THC and is prescribed under medical supervision, the prescription medical cannabis route — through a clinic like Releaf — is the correct one. A doctor assesses your health history and issues a script if they determine it is appropriate. That product is then filled by a licensed pharmacy. The TGA oversees this pathway under Schedule 4 (and Schedule 8 for higher-THC products). The full national process is set out in the guide to accessing medical cannabis in Australia.
Route two — the over-the-counter pathway. Since 2021, the TGA down-scheduled low-dose cannabidiol to a pharmacist-only medicine (Schedule 3) for specific registered products. Separately, hemp-derived CBD oils — described by spectrum, milligrams per bottle, carrier oil and THC level — are available directly from online shops. No consultation, no script. You choose a product by reading its composition label.
These two routes are not interchangeable. They serve different purposes under different regulatory frameworks. A clinic like Releaf operates under the prescription route; an online shop like FraLa CBD operates under the OTC route.
If you are also looking into Alternaleaf as another clinic option, the Alternaleaf review covers that service and the same Rx/OTC distinction in more detail.
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FraLa CBD — Byron Bay's Over-the-Counter Option
FraLa CBD is the second route in practice. It is an online CBD oil shop based in Byron Bay, NSW — not a clinic, not a prescriber — that ships hemp-derived CBD oil across Sydney, Melbourne, Brisbane, Perth, Adelaide, Canberra, Byron Bay and every other state in Australia.
The range covers five families, all sourced from EU Labs in Amsterdam and third-party lab-tested by batch with a Certificate of Analysis available on request:
- Full-spectrum CBD oil — whole-plant hemp extract, cannabidiol as the primary compound, minor cannabinoids retained, trace THC under 0.3%, MCT (coconut-derived) carrier oil
- Broad-spectrum CBD oil — same whole-plant profile with THC removed to 0% THC, everything else intact
- CBG oil — cannabigerol as the primary compound, for buyers who want a different cannabinoid focus
- CBN oil — a THC-free cannabinol isolate
- Pet CBD oil — a pet-formulated option
All bottles are 50ml, all priced from $89.95 AUD, all in a MCT carrier. The full range is on the shop page. FraLa CBD ships tracked to addresses across Byron Bay, the Northern Rivers, and the rest of NSW — as well as Queensland (including Brisbane), Victoria, Western Australia, and all remaining states and territories.
There is no consultation fee involved. You read the product label — spectrum, strength in milligrams, carrier, THC level confirmed by the batch COA — and buy what suits your preferences.
Side-by-Side: Clinic vs Online Shop
| Heyday Medical (now Releaf) | FraLa CBD | |
|---|---|---|
| Type | Telehealth and in-person clinic | Online OTC shop |
| Access | Free pre-screening call → consultation → prescription | Direct purchase, no consultation |
| Initial cost | $200 consultation + separate medication cost | From $89.95 per bottle |
| THC? | Can include THC if prescribed | Full-spectrum: trace only, under 0.3% |
| Ships product? | No — dispensed separately via pharmacy | Yes, Australia-wide tracked delivery |
| Oversight | Medical practitioner | Buyer's own decision |
Neither row in that table is better than the other — they answer different questions. The prescription pathway is the route when medical oversight and clinically determined product choices are needed. The OTC route is correct when a buyer wants a hemp-derived CBD oil described by composition, chosen directly, and delivered to Byron Bay or anywhere else in Australia.
Common Questions About Heyday Medical and Releaf
Is Heyday Medical still operating? Yes, under its current name Releaf. The clinical model continues with both telehealth and in-person appointments available nationally. Heydaymedical.com.au now carries Releaf branding.
Does Releaf ship CBD oil directly? No. Releaf is a prescribing clinic — it arranges the prescription, which is then filled by a licensed pharmacy or dispensary. The clinic does not ship products itself.
Do I need a prescription for CBD oil in NSW? Not for hemp-derived CBD oil sold as a consumer product under the OTC pathway. The TGA's 2021 down-scheduling allows low-dose cannabidiol products to be accessed without a prescription in specific circumstances. Higher-dose products and those with meaningful THC content remain Schedule 4 — prescription only. See the CBD oil laws in Australia guide for the full picture.
What is the difference between Releaf and FraLa CBD? Releaf (formerly Heyday Medical) is a medical cannabis clinic — it offers consultations with experienced prescribers, and if appropriate, a script is issued for products that can include THC and are dispensed under medical supervision. FraLa CBD is an over-the-counter online shop: hemp-derived CBD oil, described by composition, bought directly and shipped to Byron Bay, NSW and the rest of Australia. No consultation, no prescription — you read the label and choose.
